Alaska Airlines has entered the trans-Atlantic market with nonstop flights to Rome and London, utilizing Boeing 787 Dreamliners acquired during its 2024 merger with Hawaiian Airlines. This move positions Alaska as a competitor to Delta Air Lines in Seattle's international travel market.
The review focused on a $2,500 one-way business class ticket from Rome to Seattle, which was considered a good value compared to typical $5,000 one-way business class fares. The flight, which was part of a 10-hour journey, featured private suites with aisle access and a lie-flat bed, although the footwell was noted to be narrow for taller individuals. The four-course dinner included a charcuterie plate and a sundae cart, though the reviewer found the burger main course disappointing, while others enjoyed the Veal Osso Buco. Snack baskets and additional meals were also provided.
A significant drawback was the complete lack of Wi-Fi, a detail Alaska Airlines communicated in advance. The airline plans to install Starlink on its wide-body planes later in the year, pending FAA certification. Despite the Wi-Fi issue and some minor service criticisms, the overall business class experience was positive, particularly regarding comfort and privacy. The reviewer found the product competitive but noted that Alaska's ground experience, especially the lack of a dedicated premium lounge in Seattle, lags behind competitors like Delta One.
